Product:
Hive
Summary
An issue was discovered in the PaperCut Hive Ricoh embedded application. When the Deep Logging diagnostic mode is enabled, the application inadvertently records administrative credentials in plain text within the log files. An attacker with administrative access to the PaperCut Hive management portal could remotely enable deep logging and subsequently retrieve sensitive device passwords from the logs after an authorized user authenticates at the device.
Details
| Severity | Base Score | CVE |
|---|---|---|
| MEDIUM | 5.9 | CVE-2026-7824 |
Exploitation
To exploit this vulnerability, an attacker must have administrative access to the PaperCut Hive management portal. Once access is obtained, the attacker can enable the Deep Logging feature, which will cause the application to log sensitive administrative credentials in plain text. The attacker can then retrieve these credentials from the log files, allowing them to perform unauthorized actions on the physical print hardware.
Affected Products
- PaperCut Hive: Vulnerable when Deep Logging is enabled, exposing administrative credentials in log files.
Mitigation
To mitigate this vulnerability, it is recommended to disable the Deep Logging feature unless absolutely necessary. Regularly review and secure log files to ensure that sensitive information is not exposed. Additionally, limit administrative access to trusted personnel only.